Rafael Aleman

Pearland, TX

832.454.6737, raleman13@outlook.com, www.linkedin.com/in/RafaelAlemanPM

PROJECT MANAGER

Accomplished Global Project Manager with over 15 years of diverse U.S. and international management experience gleaned predominantly from the Oil & Gas industry including: Exploration & Production, Refineries, and Construction.  Recognized for best in class solutions in IT, Organizational Change Management, Instructional Systems Design associated with Learning & Development projects. Strong reputation for building successful coalitions between interdisciplinary stakeholders and establish common vision and goals. Delivers exceptional customer service standards and expends considerable effort to ensure clients’ needs are consistently prioritized. Has strong commitment to improving individual, team, and organizational performance, while maintaining the highest professional standards. Multi-cultural professional with fluency in Spanish (Native) and English.

AREAS OF EXPERTISE

IT Infrastructure	Agile Management	Contract Service Management
Training Design and Development	Team Management	Procurement
Software Development	Budget/Time Management	New Business Development
Change Management	Resource Management	Performance Management
IT Service Delivery Management	Coaching/Needs Analysis	Process/Business Analysis

PROFESSIONAL EXPERIENCE

British Petroleum, Houston, TX.2013-2015

Discipline Project Manager

Effectively and efficiently managed the full lifecycle of a portfolio of learning and development projects, including scoping, analysis, design, development and pilot to implementation. Accountable for planning, organizing, managing schedule, scope, resources (internal, external, and vendor), and costs.  Managed Small - large projects.

·               Worked with leadership team on developing the program strategy and supporting business case

·               Directed clients and stakeholders  on defining project scope, approach, constraints, assumptions, risks, budget and time

·               Strategic member of Discipline Learning Team, collaborating closely with learning managers and program manager to design comprehensive instructional design initiatives for all BP locations globally

·               Managed and coached project managers and cross-functional teams on the use of agile methodologies and PMO standards, guidelines, templates, tools, and best practices

·               Developed and maintained strong relationships with key internal and external clients in order to review customer satisfaction, project priorities, service needs, and process improvements

·               Diligently managed budget, forecast, overall financial health/processes of projects, and human resources, including resource allocation and workload leverage

·               Developed and executed project work plans(MS Project) within framework of client requirements, resource availability, scope, and deadlines

·               Created, organized, implemented and maintained project scheduling (master schedule and sub schedules)

·               Interacted with project management team, program manager and clients to discuss/review and update the project schedule and informed variances, risks and any other relevant information regarding the projects

·               Managed with ISD Program Manager, efficiently and promptly planning, preparing, and administering stage gates and project reviews

·               Directed the SharePoint design and development team, tasked with creating all sites to collaborate within a specific disciple and to host all training materials and project documentation

·               Led the management of change process and the release process to operations

·               Ensured stakeholder acceptance of all outputs or deliverables, including measurement and evaluation, maintenance, technology, faculty, and transition to Operations

·               Performed Gaps Maps analysis to evaluate client’s service request within the context of company’s actual needs, to determine potential gaps between the two

·               Member of the process improvement team, which main goal was to analyze and improve existing business processes to meet goals and objectives within our organization

 

 

Xerox/BP, Houston, TX.2011-2013

Project Manager

Effectively planned, coordinated and executed all aspects of IT and Learning and Development project from initiation through closing, using PMI processes, ADDIE, Scrum and Waterfall methodologies

·               Responsible for creating and managing projects scope, scope management plan, project charter, maintenance strategy, testing/QA, evaluation plan, faculty plan, and deployment plan

·               Managed software development projects

·               Managed Servers installations and configurations projects

·               Managed training design and development for different audiences (engineers, geophysicist, petro physicists)

·               Worked with program managers on creating and maintaining project portfolio and plan

·               Directed and scheduled human resource allocation and work load leveraging, requiring extensive knowledge of resource availability and project’s timetable and parameters

·               Developed and maintained stakeholders/client’s relations ship

·               Managed and conducted backlog grooming meetings, sprint planning, sprint stake holders review, daily scrum (stand-up) and retrospection meetings

·               Established strategic evaluation and maintenance procedures, reporting on project status as needed

·               Managed project budgets, including preparation of highly accurate financial reports on regular basis

·               Created, organized, implemented and maintained project scheduling (master schedule and sub schedules)

·               Interacted with project management team and clients to discuss/review and update the project schedule and informed variances, risks and any other relevant information regarding the projects

·               Produced and maintained risks log and created mitigation plans to minimize any project delays

·               Developed and managed vendor contracts, including negotiating terms/conditions, ensuring compliance, and documenting changes/amendments during contract’s implementation

·               Managed the process of change and release to operations process

·               Performed Gaps Maps analysis to evaluate client’s service request within the context of company’s actual needs to determine potential gaps between the two

Virtual Intelligence Providers, Houston, TX2004-2011

Project Manager/Documentation & Training Consultant (Contractor)

Successfully managed multiple IT projects (software development and infrastructure) and developed and maintained project plans/schedules, statistics, metrics, dashboards, project’s budget, resource allocation, work load leverage, and contractually-binding Statements of Work

·               Accountable for delivery of IT project goals in terms of budget, schedule and scope

·               Managed SAP configuration project (FICO), including end user and super user training

·               Managed SharePoint design and development projects

·               Managed and coached project managers and cross-functional teams on the use of agile methodologies (SCRUM) and Project Management Office standards, guidelines, templates, tools, and best practices

·               Produced projects status reports to share and discuss with stakeholders

·               Conducted Scrum meetings (Sprint planning, sprint stakeholders review, backlog grooming, daily scrum and retrospection meetings)

·               Accountable for identifying, analyzing and managing project risks, and creating mitigation plans

·               Managed and conducted project reviews and stagegates

·               As Documentation/Training manager and OCM staff member for SAP CI-C0 project at Waste Management, responsible for designing and developing training programs and OCM strategies, and audience analysis

·               Developed and maintained stakeholders/client’s relationship

·               Served as Documentation Developer for various customer service, manufacturing, procurement, operations, and finance courses, warranting QA of all training documents

·               Analyzed Key Decision Documents to evaluate impacts or risks on product deployment and provide mitigation plans

 

 

 

 

ADDITIONAL RELEVANT EXPERIENCE.

Petrόleos de Venezuela, Barcelona, Venezuela

Regional IT Project Manager / Account Manager / IT Service Delivery Manager/IT Operations Manager/ Change Management/Process Improvement

 

EDUCATION/TRAINING

Bachelor of Arts	Computer Studies, Webster University, St. Louis, MO
I.T. Proficiencies:	| SCRUM | Waterfall | SharePoint | Infopack | Uperform | Epilogue | MS office suite | Trivantis Lectora | Adobe Captivate | Adobe InDesign | Adobe Fireworks | Project Server

 

Certifications:

ITIL | Project Management Professional (PMP) -In progress